Support
Answers to the most common questions. If yours isn't here, write to us.
Questions and answers
How do I add a friend?
Open Feed, tap Add and share your friend link. Whoever opens it becomes your friend. You can also start a challenge and share its invite link: everyone who joins sees each other in that challenge.
Who can see my habits and check-ins?
A habit is private unless you choose otherwise. For each habit you pick Only me, All friends or Chosen friends.
Check-ins in a challenge, with their photos and comments, are only seen by the people in that challenge. Nothing in Poppy Habits is public.
How do I report something, or block someone?
Open the post and tap the three dots, tap the flag next to a comment, or tap a chat message. Choose Report and tell us what is wrong. We look at every report within 24 hours.
To block a person, tap their picture in Feed and choose Report or block. You stop seeing each other's posts, comments and messages, and they are not told. You can undo it in Settings under Blocked people.
How do I delete my account?
Go to your profile, open Settings and choose Delete account. Your habits, history, check-ins, photos and profile are removed right away.
If you can't sign in, write to us from the email address of your account and we will delete it for you.
Can I get a copy of my data?
Yes. In Settings, choose Download my data.
The sign-in code never arrived
The email with the code can land in spam, so look there first. You can ask for a new one after 45 seconds. If it still doesn't come, write to us and we will help.
Is Poppy Habits free?
Yes. Poppy Habits is free and has no ads.
Which phones does it work on?
The iPhone app is on its way to the App Store. Until then, and on any other phone or computer, Poppy Habits works in the browser: use Log in at the bottom of this page.
Who runs Poppy Habits
Poppy Habits is made and run by Gabriella Blanche in Nice, France. Contact: hello@frejas.app.